PRIVACY POLICY

GOLDEN LOTUS PRIVACY POLICY

Welcome to the Golden Lotus Web App (/). We are committed to protecting the privacy and security of our users’ personal information. This document details how we collect, use, and protect your data, as well as your privacy rights, to ensure maximum transparency.

1. Information We Collect

To effectively operate our reporting and real-time monitoring services, the application collects the following information:

Account Information: Full name, email address, phone number, and profile picture obtained from third-party authentication gateways (Google, Apple).
Branch Operations Data: Revenue metrics, check-in/check-out customer counts, room/table status, technician details, and associated service information.
System Logs: IP addresses, device types, browsers, and access timestamps for technical optimization.

2. Purpose of Data Processing

We use the collected data for the following legitimate purposes:

To maintain the display of management metrics, consolidated reports, and real-time monitoring.
To ensure secure cross-platform login interoperability (Web, Android, iOS) and mitigate the risks of account impersonation.
To upgrade the system, optimize database performance, and troubleshoot technical issues.

3. User’s Right to Control Data

Users have full legal rights regarding their personal information:

Quyền tiếp cận: Tự do truy cập giao diện ứng dụng để theo dõi trực quan thông tin tài khoản và lịch sử sử dụng dịch vụ.
Quyền chỉnh sửa: Yêu cầu cập nhật hoặc tự điều chỉnh các thông tin cơ bản trên hồ sơ cá nhân.
Quyền yêu cầu xóa (Data Deletion): Gửi yêu cầu chấm dứt sử dụng dịch vụ và đề nghị xóa bỏ vĩnh viễn các thông tin tài khoản cá nhân lưu vết trên máy chủ trung tâm.

4. Security Mechanisms and Storage

All transmitted data is strictly protected:

Right to Access: Freely access the application interface to visually monitor account information and service usage history.
Right to Edit: Request updates or manually adjust basic fields on the personal profile.
Right to Request Deletion: Submit a request to terminate the service and permanently delete personal account traces stored on our central servers.

Golden Lotus commits not to sell, rent, or commercialize users’ personal data in any form. Data is processed internally or provided to government authorities only when there is an official legal requirement.

6. Contact and Updates

This policy may be updated periodically. For any inquiries or processing requests related to privacy rights, please contact our operations department directly at: /.